Privacy policy

Privacy Policy

Last updated: September 24, 2025

 

At Art Coolture, we respect your privacy. This policy explains how we collect, use, and protect your personal information when you visit or shop with us. By using our Services, you agree to the practices described here.

Personal Information We Collect

We may collect:

  • Contact details (name, billing/shipping address, phone, email)

  • Payment details (card or account information, transaction history)

  • Account details (username, password, preferences)

  • Transaction activity (products viewed, added to cart, purchased, returned)

  • Communications (messages, inquiries)

  • Device/browser data (IP address, identifiers, connection info)

  • Usage data (how and when you interact with our Services)

 

How We Collect Information

  • Directly from you (when you shop, create an account, or contact us)

  • Automatically (through cookies and similar technologies)

  • From service providers (e.g., payment processors, shipping partners)

  • From business or marketing partners

 

How We Use Information

We use your personal information to:

  • Provide, fulfill, and improve our Services

  • Process payments, orders, returns, and customer support

  • Personalize your shopping experience

  • Send marketing and promotional messages (with your consent)

  • Detect and prevent fraud, protect security, and comply with law

  • Communicate with you about your account or orders

We do not sell your personal information.

 

How We Share Information

We may share personal information with:

  • Shopify (our ecommerce host and processor)

  • Vendors and service providers (IT, shipping, fulfillment, payment, analytics)

  • Marketing partners (to show you relevant ads)

  • Affiliates or corporate partners (if applicable)

  • Legal authorities (when required by law)

 

Cookies & Tracking

We use cookies and similar technologies to improve site performance, analyze traffic, and show you relevant ads. You can manage cookies in your browser settings.

 

Children’s Data

Our Services are not intended for children. We do not knowingly collect personal information from anyone under the age of majority in your jurisdiction.

 

Retention

We retain personal information as long as your account is active or as needed to provide Services, comply with law, and resolve disputes.

 

Your Rights

Depending on your location, you may have rights to:

  • Access, correct, or delete your data

  • Request a copy of your data (portability)

  • Opt out of data “sale” or “sharing” (if applicable)

  • Manage marketing preferences (unsubscribe link in every email)

To exercise these rights, contact us at hello@artcoolture.com.

 

International Transfers

Your information may be transferred outside your country, including to the U.S. and other jurisdictions, under standard contractual protections required by law.

 

Changes

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the “last updated” date.

 

Contact

For questions about this policy or your data rights, email us at: hello@artcoolture.com